Yes — we collect from across the eastern suburbs, including Alexandria, Mascot, Botany, Randwick and Maroubra. Being well beyond our 5 km complimentary zone, a pickup fee applies and is quoted up front before you commit.
★★★★★ Rated 5.0 by 36 Sydney drivers on Google
Smash Repairs in the Eastern Suburbs
Smash repairs for the eastern suburbs — pickup from your door, one team from quote to handover.
Get your free quote
Call 1800 560 692
Answered in seconds
or
WhatsApp a photo of the damage
We usually reply within minutes
No obligation · quotes free for all insurers
Lifetimeworkmanship guarantee
All Insurersclaim managed for you
Local Pickupacross Sydney
Loan Car*if eligible on your policy
★★★★★
"Fantastic service. Top paint work on car panel. Fast friendly service & great price. Highly recommended for paint & auto body work."
Kim Morley, Google review
Auburn, NSW · local pickup across Sydney
*Eligibility criteria apply.
Collision & Accident Repairs Across the Eastern Suburbs
Eastern suburbs repair quotes can be eye-watering. Our Auburn workshop is a straight run down the M4 corridor, and for many Randwick, Maroubra and Alexandria drivers the saving comfortably covers the pickup — with the same insurers, the same claim process and a lifetime guarantee on the work.
We also look after the east's working vehicles: couriers and trades running out of Alexandria, Mascot and Botany use our pickup service so a damaged van doesn't cost them a day off the tools.
INSURANCE CLAIMS HANDLED — WE WORK WITH ALL MAJOR INSURERS
Where your policy allows you to choose your repairer.
- NRMA
- AAMI
- Allianz
- Suncorp
- Budget Direct
HOW IT WORKS
1
Call or request a quote
Tell us what happened — get a no-obligation quote in minutes.
2
Pickup & assessment
We collect your car from anywhere in the Eastern Suburbs and manage the whole insurance claim.
3
Repaired & returned
Restored to factory standard, cleaned and delivered back to you.
Insurance Claims & Not-At-Fault Accidents
Insurance claims handled end to end — we work with all major insurers including NRMA, AAMI, Allianz, Suncorp and Budget Direct, and where your policy allows it you can choose your own repairer. We prepare the quote, deal with the assessor and lodge the paperwork for you. Already reported the accident? Just have your claim number ready when you call and we'll take it from there. How we handle insurance claims →
Not at fault? Ask about a like-for-like replacement vehicle (if eligible)* to keep you moving while we repair your car, and about excess assistance — from 50% and up to 100% if you're not at fault (conditions apply).
*Eligibility criteria apply. Replacement vehicles and excess assistance are subject to eligibility and conditions.
Frequently Asked Questions
Yes. We work with all major insurers — NRMA, AAMI, Allianz, Suncorp and Budget Direct — and manage the claim end to end, from the assessor's quote to the final paperwork. If your policy lets you choose your repairer, just nominate Platinum Paint & Panel.
Minor repairs are often done within 1–2 days; larger collision repairs typically take from a few days to two weeks depending on parts. We give you a firm timeframe with your itemised quote and keep you updated throughout.