Yes. Complimentary pickup and drop-off applies within 5 km of our Auburn workshop, and we collect from suburbs right across western Sydney for a small fee beyond that — call for a custom pickup quote.
★★★★★ Rated 5.0 by 36 Sydney drivers on Google
Smash Repairs in Western Sydney
Sydney's west is our home turf — collision repairs from the workshop that western Sydney drivers rate 5.0 stars.
Get your free quote
Call 1800 560 692
Answered in seconds
or
WhatsApp a photo of the damage
We usually reply within minutes
No obligation · quotes free for all insurers
Lifetimeworkmanship guarantee
All Insurersclaim managed for you
Local Pickupacross Sydney
Loan Car*if eligible on your policy
★★★★★
"Fantastic service. Top paint work on car panel. Fast friendly service & great price. Highly recommended for paint & auto body work."
Kim Morley, Google review
Auburn, NSW · local pickup across Sydney
*Eligibility criteria apply.
Collision & Accident Repairs Across Western Sydney
Our workshop sits at 126 Adderley St W, Auburn — in the geographic heart of western Sydney, minutes from the M4, Parramatta Rd and the Cumberland Hwy. That means faster pickups, easier drop-offs and quicker turnarounds for drivers across the west.
From Silverwater's industrial precinct to the Smithfield–Wetherill Park estates and the busy Woodville Rd corridor, we repair the west's work vehicles and family cars every day — insurance claims handled end to end, with a lifetime workmanship guarantee.
Western Sydney Suburbs We Serve
INSURANCE CLAIMS HANDLED — WE WORK WITH ALL MAJOR INSURERS
Where your policy allows you to choose your repairer.
- NRMA
- AAMI
- Allianz
- Suncorp
- Budget Direct
HOW IT WORKS
1
Call or request a quote
Tell us what happened — get a no-obligation quote in minutes.
2
Pickup & assessment
We collect your car from anywhere in Western Sydney and manage the whole insurance claim.
3
Repaired & returned
Restored to factory standard, cleaned and delivered back to you.
Insurance Claims & Not-At-Fault Accidents
Insurance claims handled end to end — we work with all major insurers including NRMA, AAMI, Allianz, Suncorp and Budget Direct, and where your policy allows it you can choose your own repairer. We prepare the quote, deal with the assessor and lodge the paperwork for you. Already reported the accident? Just have your claim number ready when you call and we'll take it from there. How we handle insurance claims →
Not at fault? Ask about a like-for-like replacement vehicle (if eligible)* to keep you moving while we repair your car, and about excess assistance — from 50% and up to 100% if you're not at fault (conditions apply).
*Eligibility criteria apply. Replacement vehicles and excess assistance are subject to eligibility and conditions.
Frequently Asked Questions
Yes. We work with all major insurers — NRMA, AAMI, Allianz, Suncorp and Budget Direct — and manage the claim end to end, from the assessor's quote to the final paperwork. If your policy lets you choose your repairer, just nominate Platinum Paint & Panel.
Minor repairs are often done within 1–2 days; larger collision repairs typically take from a few days to two weeks depending on parts. We give you a firm timeframe with your itemised quote and keep you updated throughout.